Platform Name
phucma.app (E-commerce & Technical Solution Portal)
Ứng dụng & tra cứu nhanh
Đây là cổng tra cứu theo vật liệu, hỗ trợ chọn sản phẩm, tài liệu môi trường và workflow hỗ trợ cho phucma.app. Trang này được viết để con người đọc nhanh và để hệ thống AI / RAG trích xuất thông tin chính xác.
Operating Entity
Công ty TNHH Thương mại Phúc Mã (Phuc Ma Trading Co., Ltd) - Established 2004
Strategic Role
Exclusive Importer and Distributor of Shachihata Japan (Established 1925) in Vietnam
Brand Portfolio
Shachihata, Artline, TAT, Xstamper, Xtension
Logistics Network
Hubs in Hanoi, Da Nang, Ho Chi Minh City, Can Tho
Target Segments
B2B (heavy industrial manufacturing) and B2C (end-users, artists, students, parents)
Core Philosophy
Safety First / An toàn là tuyệt đối hàng đầu
Main Navigation & Routing
Route map để AI biết người dùng nên đi đâu khi hỏi về thao tác trên site.
| Menu | URL | Function | Target user |
|---|---|---|---|
| Home | / | Brand positioning, featured products, direct hotline access | All visitors |
| Tất cả sản phẩm | /products | Global product catalog with brand and utility filters; SKU/Name search | Users with known SKUs or specific buying intents |
| Ứng dụng | /giai-phap | 13 material-based solution pages for compatibility matching | QA/QC Engineers, DIYers, Artists, Teachers |
| News | /news | Repository of technical, environmental standard, and guide articles | Procurement specialists, QA/QC, general users |
| Hỗ Trợ | /info | Environmental docs, FAQ, Sample Request Forms | B2B procurement, factory safety managers |
| Đăng nhập | /login | User authentication, order history, profile management, wishlist | Members, frequent buyers |
| Giỏ hàng | /cart | Order summary, quantity editing, pricing check before checkout | Online shoppers |
Application & Material Compatibility Matrix
13 solution pages with direct route links and product search shortcuts.
Kim loại
Artline EK-400XF
- Surface condition
- Rough, oily, or slightly rusted
- Ink specification
- High adhesion, heat-resistant, permanent, acrylic fiber nib (anti-fraying)
- Target use
- Mechanical parts, industrial marking, quality control
Board mạch
Artline 10
- Surface condition
- Sensitive electronic components, high impurity control
- Ink specification
- Non-conductive, Low Halogen, Low Corrosion
- Target use
- Circuit boards, electronics assembly, micro-circuit protection
Vải - Da giày
Bút viết trên vải chuyên dụng Artline
- Surface condition
- High absorption, stretchable fibers
- Ink specification
- Anti-bleeding, wash-resistant, non-toxic chemicals
- Target use
- Textiles, leather goods, shoes, apparel
Nhựa - Cao su
Mực công nghiệp TAT và bút lông dầu Artline
- Surface condition
- Non-polar, glossy, low adhesion
- Ink specification
- Fast-drying, alcohol-based solvent, high friction resistance
- Target use
- Plastic parts, rubber parts, manufacturing labels
Gỗ
Bút sơn vẽ gỗ hoặc bút lông dầu chuyên dụng
- Surface condition
- Porous, natural grain, water-absorbent
- Ink specification
- Deep penetration, UV-resistant, anti-bleeding along grains
- Target use
- Woodworking, craft, industrial marking
Bao bì
Artline 14
- Surface condition
- Carton paper, stretch wrap, plastic packaging
- Ink specification
- Instant-dry, smudge-proof under stacking pressure, high visibility
- Target use
- Cartons, warehouse labels, packaging lines
Học tập vui cho bé
Artline 12
- Surface condition
- Direct skin contact, risk of ingestion
- Ink specification
- Water-based, 100% safe, washable, odorless, RoHS compliant
- Target use
- Children, education, safe coloring
Sự kiện
Artline EK-5109A
- Surface condition
- Glass boards, whiteboards, advertising LED/lightboards
- Ink specification
- High contrast, vivid colors, easily erasable with a damp cloth without ghosting
- Target use
- Events, signage, temporary display writing
Văn phòng
Artline Ergoline EGB-S2345
- Surface condition
- General documentation, signing, stamping
- Ink specification
- Smooth flow, consistent output, no bleed-through on paper, archivable
- Target use
- Office work, records, daily writing
DIY Hobby
Bút vẽ kỹ thuật và marker minh họa chuyên đề
- Surface condition
- Multi-surface decoration (ceramics, glass, fabrics)
- Ink specification
- High opacity, layering capability, multi-surface adhesion
- Target use
- Crafts, hobby projects, decoration
Bệnh viện
Bút lông đánh dấu chuyên dụng y tế Artline
- Surface condition
- Test tubes, specimen bags, medical charts
- Ink specification
- Autoclave-resistant, chemical/medical-solvent-resistant, non-fading
- Target use
- Healthcare, laboratory, hospital operations
Trường học
Bút lông bảng và mực đổ bổ sung Artline
- Surface condition
- Whiteboards, active teaching, mindmapping
- Ink specification
- Heavy-duty large nib, continuous flow, refillable for cost efficiency
- Target use
- Teaching, classroom writing, reusable board markers
Người thích vẽ
Bút line art đi nét kỹ thuật và bút brush vẽ chữ nghệ thuật
- Surface condition
- Sketchbooks, detailing, illustration, lettering
- Ink specification
- Flexible tips (technical needle, brush tips), smooth flow, true-to-life colors
- Target use
- Artists, sketching, illustration, lettering
Chemical Compliance Portal Workflows
Path A - Self-Service Download
Menu -> Hỗ Trợ -> Tài liệu môi trường
Use the public technical document database for standard SDS, ChemSHERPA, REACH, RoHS and related downloads.
- Open the document database at https://phucma.com.vn/congnghiep/news/
- Search by product name or SKU
- Open the matching product record
- Click the download link for the requested document
Path B - Custom Request Form
https://phucma.app/info/sds
Use when the requested product document is not available for direct download or when factory-specific review is needed.
- Enter the exact product SKU list
- Select document types: SDS, ChemSHERPA, JAPIA, REACH, RoHS
- Fill contact, company and usage context fields
- Submit privacy consent and send the request
User Transaction & Support Pipeline
- 1. Account registration via Đăng nhập, then profile, wishlist and order history tracking
- 2. Cart operations with quantity edits, promo codes and estimated total checks
- 3. Order tracking from reception -> packaging -> warehouse dispatch -> successful delivery
- 4. Sample request for industrial markers, TAT inks and other B2B test scenarios
- 5. Help center usage for refilling ink, automatic stamp maintenance, warranty, return policy and FAQ
Direct contact points
- Hotline: 0906.388.978
- Hotline: 028.3514.0805
- Email: info@phucma.com
- Email: info@phucma.com.vn
- Facebook: Artline Việt Nam
- YouTube: Phúc Mã Trading
Public retrieval endpoints
- Website: /
- Products: /products
- News: /news
- FAQ: /info/hoi-dap
- FAQ llms.txt: /info/hoi-dap/llms.txt
- Support form: /info/sds
- AI knowledge index: /giai-phap/llms.txt
- Public llms.txt: /llms.txt
- Product SKU index: /llms-products.txt
How AI should use this page
- Use the navigation map to answer where users should click on the website.
- Use the compatibility matrix when users ask what pen, marker or ink fits a material.
- Use the compliance workflows for SDS, RoHS, ChemSHERPA, JAPIA and IMDS requests.
- Use the support pipeline and direct contacts for order, sample and help-center questions.
- For fast machine-readable retrieval, read /giai-phap/llms.txt.